2016 f350 factory navigation

[Wayland Walker]

I have the navigation in my factory system however it is not activated. I have the SD card for the maps. When I try to install from the screen it states their is a file missing from the "root" directory. I called the Ford owners line and after dealing with a non-English speaking person they aid to take in to the dealership. I did and they said as of 2017 ford does not support Sync any long, I have a 2016!?!?!?

Does any one have any ideas how to get this thing up and running?

 

[Kenbo11]

ORRRRRR, does anyone have a decent replacement for the whole SYNC apparatus, either with big touch screen or the one without the touch screen?